Welcome to eljay research.
We are a research consultancy in the North East of England.
We specialise in social and market research, which we design, undertake, analyse and report on.
In short, we collect information, make sense of it, and present this to you with clear messages and sharp focus.
It’s research that’s inspired. By us. For you.
Over 30 years of experience in fact.
We’ve gained the opinions of over 200,000 people on four continents.
And while this doesn't make us masters of everything we survey, it certainly helps.
What we've learned and honed, is how to make clients happy, how to tell a story with our research results, and how to produce reports that make people really want to read them.
We haven't just dipped our toe into research, we've paddled in it, swam in it and crossed oceans to get EXACTLY what our clients want.
We can begin anywhere on your journey....
Sometimes our clients know exactly the kind of research they want. Others appreciate ideas, suggestions, guidance and possibilities.
At eljay research we discuss what clients might want, what they definitely want, and what they hadn't even considered. In other words, we sit down and talk.
What matters is that we listen to your aims, help crystallise your requirements, and launch - expertly negotiating hurdles and navigating the best road to results. Guaranteed.
Where does your need end and our dedicated service begin? With our first valuable discussion.
Talk to us about your research needs and we’ll tell you about:
• Questionnaire design
• Surveys
• CATI interviewing
• Face to face interviewing
• Postal surveys
• Focus groups
• Customer profiling
• Data analysis
• Report writing
Keeping it real means delivering the right services to make your project shine, at competitive pricing and to your timescale, while getting you into the hearts and minds of your core demographic.
In a world of jargon where words talk long and loud, we keep it real. Also known as keeping it plain and simple, giving you the facts without the fiction, and making sure that we speak the same beautiful language.
Add really competitive pricing, a timescale which sticks like glue to how quickly YOU want and need it to, and an ability to get you into the hearts and minds of the people you're interested in. Keeping it real, really matters.
We know that you need things really quickly, that things change, and that you may just want something that's a bit inspiring and a little different, without losing any of the human touch that you and your colleagues can relate to.
We've developed an approach to ensure that what you want is exactly what you get.
You can see exactly how our customers value this approach by clicking here.
We're not about just ticking boxes, but we do tick lots of them when it comes to quality.
We want you to feel secure in what we do, and how we do it.
• We'll ensure that all hard copy and electronic lists containing personal data are held securely in accordance with data retention policies and our contractual obligations.
• We'll ensure that respondents' co-operation in a research project is always entirely voluntary at all stages and will not mislead anyone when requesting that co-operation.
• We'll preserve anonymity and take all precautions to ensure that respondents are in no way directly harmed or adversely affected as a result of their participation in a research project.
• We'll be upfront and easily identifiable when out in the field.
• We'll never disclose information to any third party, ensuring that all hard-copy material and electronic data remains confidential and secure.
• We stick rigidly to the principles of GDPR, to ensure that all information is safely collected and stored in all of its forms.
We know that you wouldn't expect anything less.
We provide a customer-focused, research consultancy service with instant access, fast turnaround and high-quality products.
In short, we get results which speak for themselves, in terms of timing, cost and presentation.
And best of all...client satisfaction.
How do we get you the results you need?
By playing in the B.A.N.D.
Behaviours, Attitudes, Needs, and Demographics all weave beautifully together to paint a picture of what makes your customer tick, what makes them pause, and what inspires them to love what you provide. When you research behaviours it opens up a world of understanding about what drives, moves, and motivates your customers, but that’s just the tip of the iceberg.
Your newfound knowledge of your customer’s behaviours unlocks their attitudes, beliefs, and values so that you know how they perceive what you deliver.
Our reports combine the numerical accuracy and precision of statistics with the more 'human face' of descriptive comments, 'feelings' based perceptions and great, bespoke designs.
We offer you a range of report formats from executive summaries to comprehensive and detailed.
We do more than SIMPLY MAKING SENSE of your data, presenting it clearly, and giving it FOCUS. We present you with a BEAUTIFUL BUNDLE OF KNOWLEDGE that matters, tied up with a perfect bow, in a format that allows you to systematically make sense of the STORY THE RESEARCH TELLS.
Yes. What you’ve heard about us is TRUE.
Many years ago...we transformed our passion for research into a thriving company that allows us to do what we love every day.
Sounds familiar? It’s like getting to play your favourite childhood game every day.
Only now we get to ask the tough questions, find the challenging answers, and get rewarded when we deliver you results.
Try us…and see how we are different.
• We deliver inspiration.
• We keep it plain and simple.
• We give you the facts without the fiction.
• We speak the same beautiful language while maintaining the intriguing touch of the human spirit...because cut and dried research just doesn’t inspire people to greatness
Try to stump us. You’ll realise why our clients believe we’re unstoppable. That’s why clients choose us.